| Please Note: Debit rates are listed in Euro, "outgoing" rates are calls to most countries and the USA. Some "call to" destinations like remote islands, satellite services: Ellipso, Emsat, GMSS, Global Networks Telenor, Globalstar, Inmarsat, Intermatica, Iridium, Thuraya, most calls will complete but have an added per minute mobile termination debit rate. Call us if you plan calls "to exotic locations". All debit rates are subject to change. European VAT and currency conversion fees are included in reload purchase price. List as of March 1, 2012 | Country | Incoming | | Outgoing | | Afghanistan | .85 | | 1.25 | | Albania | FREE | | .50 | | Algeria | .13 | | .59 | | Andorra | FREE | | .55 | | Angola | FREE | | .45 | | Anguilla | FREE | | .75 | | Antigua and Barbuda | FREE | | .75 | | Argentina | FREE | | .65 | | Armenia | FREE | | .50 | | Aruba | FREE | | .75 | | Australia | FREE | | .39 | | Austria | FREE | | .29 | | Azerbaijan | FREE | | .55 | | Bahamas | 1.25 | | 1.67 | | Bahrain | FREE | | .39 | | Bangladesh | .85 | | 1.25 | | Barbados | FREE | | .75 | | Belarus | FREE | | .50 | | Belgium | FREE | | .39 | | Benin | FREE | | .55 | | Bermuda | FREE | | .55 | | Bhutan | 2.09 | | 2.50 | | Bolivia | 1.25 | | 1.67 | | Bosnia and Herzegovina | FREE | | .55 | | Brazil | .25 | | .75 | | British Virgin Islands | FREE | | .75 | | Brunei Darussalam | .30 | | .80 | | Bulgaria | FREE | | .35 | | Burkina Faso | .17 | | .65 | | Cambodia | .25 | | .75 | | Canada (see SmartFree Dual) | 1.67 | | 2.09 | | Cape Verde Island | FREE | | .55 | | Cayman Islands | FREE | | .75 | | Chad | FREE | | .55 | | Chile | FREE | | .55 | | China | FREE | | .50 | | Colombia | 1.25 | | 1.67 | | Congo | FREE | | .55 | | Cook Islands | .85 | | 1.05 | | Costa Rica | FREE | | .39 | | Cote Divoire | .09 | | .59 | | Croatia | FREE | | .45 | | Cuba | 1.67 | | 2.50 | | Cyprus | FREE | | .25 | | Czech Republic | FREE | | .39 | | Denmark | FREE | | .39 | | Djibouti | .85 | | 1.67 | | Dominica | FREE | | .75 | | Dominican Republic | .17 | | .65 | | Ecuador | 1.25 | | 2.09 | | Egypt | FREE | | .45 | | El Salvador | 1.25 | | 1.67 | | Equatorial Guinea | .17 | | .55 | | Estonia | FREE | | .39 | | Faeroe Islands | .07 | | .50 | | Fiji Islands | FREE | | .50 | | Finland | FREE | | .33 | | France | FREE | | .35 | | French Guiana | FREE | | .43 | | French Polynesia | .30 | | .65 | | Gambia | .21 | | .65 | | Georgia | FREE | | .45 | | Germany | FREE | | .35 | | Ghana | FREE | | .55 | | Gibraltar | .13 | | .43 | | Greece | FREE | | .35 | | Greenland | .45 | | .85 | | Grenada | FREE | | .75 | | Guadeloupe | FREE | | .43 | | Guatemala | 1.25 | | 2.09 | | Guinea | .21 | | .65 | | Guinea Bissau | .43 | | .85 | | Guyana | FREE | | .65 | | Haiti | .25 | | .75 | | Honduras | FREE | | .50 | | Hong Kong | FREE | | .39 | | Hungary | FREE | | .39 | | Iceland | .13 | | .39 | | India | FREE | | .69 | | India TATA | .17 | | .59 | | Indonesia | .17 | | .45 | | Iran | FREE | | .39 | | Iraq | FREE | | .35 | | Ireland | FREE | | .39 | | Israel | FREE | | .75 | | Italy | FREE | | .39 | | Ivory Coast (Cote d'Ivoire) | .09 | | .59 | | Jamaica | FREE | | .55 | | Japan (3G 2100MHZ Phone Needed) | FREE | | .45 | | Jordan | FREE | | .49 | | Kazakhstan | FREE | | .35 | | Kenya | FREE | | .65 | | Korea South (3G 2100mhz Phone Needed) | FREE | | .39 | | Kosovo | FREE | | .45 | | Kuwait (must use SmartFree SIM) | CALL | | CALL | | Kyrgyzstan | .13 | | .59 | | Latvia | FREE | | .35 | | Lebanon | FREE | | .45 | | Lesotho | FREE | | .50 | | Liberia (service may vary) | FREE | | .65 | | Libya (service may vary) | .25 | | .75 | | Liechtenstein | FREE | | .39 | | Lithuania | FREE | | .35 | | Luxembourg | FREE | | .43 | | Macao | .55 | | .85 | | Macedonia | FREE | | .65 | | Madagascar | .21 | | .59 | | Malawi | Free | | .75 | | Malaysia | FREE | | .50 | | Maldives | .55 | | 1.05 | | Mali | FREE | | .59 | | Malta | FREE | | .39 | | Martinique | FREE | | .43 | | Mauritius | 1.25 | | 2.09 | | Mayotte Island | FREE | | .55 | | Mexico | .30 | | .80 | | Moldova | FREE | | .55 | | Monaco | FREE | | .65 | | Mongolia | FREE | | .45 | | Montenegro | .07 | | .59 | | Morocco | .21 | | .59 | | Mozambique | .09 | | .59 | | Namibia | FREE | | .50 | | Nepal | .85 | | 1.25 | | Netherlands (Holland) | FREE | | .39 | | Netherlands Antilles | FREE | | .45 | | New Zealand | FREE | | .59 | | Nicaragua | 1.25 | | 1.67 | | Niger | FREE | | .59 | | Nigeria | FREE | | .59 | | Norway | FREE | | .39 | | Oman | FREE | | .55 | | Pakistan | .19 | | .65 | | Palestine | FREE | | .50 | | Panama | 1.25 | | 2.09 | | Papua New Guinea | .45 | | 1.05 | | Paraguay | FREE | | .45 | | Peru | .85 | | 1.25 | | Philippines | .43 | | .85 | | Poland | FREE | | .29 | | Portugal | FREE | | .39 | | Puerto Rico | 1.67 | | 2.09 | | Qatar | FREE | | .55 | | Reunion Island | FREE | | .55 | | Romania | FREE | | .39 | | Russian Federation | FREE | | .39 | | Saint Kitts and Nevis | FREE | | .75 | | Saint Lucia | FREE | | .75 | | Saint Vincent and the Grenadines | FREE | | .75 | | San Marino | FREE | | .39 | | Saudi Arabia (may req SMS rate) | FREE | | .45 | | Senegal | .17 | | .59 | | Serbia - Montenegro | FREE | | .65 | | Seychelles | 2.09 | | 2.50 | | Sierra Leone | .30 | | .78 | | Singapore | FREE | | .50 | | Slovakia | FREE | | .39 | | Slovenia | FREE | | .39 | | South Africa, Republic of | FREE | | .50 | | South Korea (3G 2100mhz Phone Needed) | FREE | | .39 | | Spain | FREE | | .39 | | Sri Lanka | FREE | | .50 | | Sudan | FREE | | .50 | | Surinam | .25 | | .75 | | Sweden | FREE | | .33 | | Switzerland | FREE | | .50 | | Syria | FREE | | .71 | | Taiwan | FREE | | .50 | | Tajikistan | .43 | | 1.25 | | Tanzania | FREE | | .50 | | Thailand | FREE | | .50 | | Togo | .30 | | .71 | | Tonga Islands | .30 | | .80 | | Trinidad and Tobago | 1.67 | | 2.09 | | Tunisia | 2.09 | | 2.50 | | Turkey | FREE | | .45 | | Turks & Caicos | FREE | | .75 | | Uganda | FREE | | .59 | | Ukraine | FREE | | .36 | | United Arab Emirates | FREE | | .50 | | United Kingdom (Great Britain) | FREE | | .35 | | United States of America Rate For Calls Made In USA (Not To) | 1.67 | | 2.09 | | Uruguay | FREE | | .50 | | US Virgin Islands | 1.67 | | 2.09 | | Uzbekistan | FREE | | .65 | | Vanuatu Republic | .43 | | 1.05 | | Vatican City | FREE | | .39 | | Venezuela | FREE | | .65 | | Vietnam | FREE | | .39 | | Western Samoa | 1.67 | | 2.09 | | Yemen | FREE | | .59 | | Zimbabwe | FREE | | .55 |
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| Your Travel International SIM Card is pre-activated by InTouch SmartCards and comes ready to use. Your cell phone number is printed on the materials included in the SIM card package.- Insert the Travel SIM Card into your unlocked GSM cell phone as shown in your phone's user manual
- Switch on the phone and set your phone to the proper frequency when outside the US (many phones will auto select). If you require assistance, please contact us at 1-703-222-7161 (or from your mobile at +1-703-222-7161) or at 1-800-872-7626 from within the US.
- If prompted, enter the SIM PIN code, it is printed on the SIM package labels. This is not your subsidy unlock code.*
- Once the phone registers itself with an available network (this takes between 30 seconds and 2 minutes), your phone is ready for use.
* In most cases, we will turn off the SIM PIN code requirement so that it will not be required to be entered. If phone asks for subsidy unlock code, you must contact your carrier; your phone is SIM locked. Making calls using your SIM card To make a call, simply dial a "Plus" (+) symbol, the country code, the phone number and then press the "Send" or "Yes" key.
Instead of putting the phone to your ear immediately, wait about two seconds and the phone will ring back, alerting you to answer the phone. Press the "Send" or "Yes" key and you will hear your call go through.
Just dial a "Plus" (+) symbol, the country code, the city code, the phone number (country code is "1" for the US) and then the "Send" or "Yes" key to reach any number.
In these few seconds, the SIM card calls you back. This allows you to control the calling rate per minute and save. Important Supplemental Instructions:
From some parts of Iraq (and many other countries) if your phone does not call you back, it may be necessary to dial using either the phone's menu or the below USSD method. To dial using your phone's menu, look for an option called "TRAVELINTLSIM" or SIM Service, which can be found either under Extras or Office Tools from the main menu.
If you cannot find "TRAVELINTLSIM" in you phone's menu, the USSD method can be used. For a call to the USA simply dial *146*001, area code, phone number, "#" symbol and then the "Send" or "Yes" key to call the US. For any other country, simply dial *146*, country code, phone number, "#" symbol and then the "Send" or "Yes" key.
Please Note: Each SIM card comes with USA Redirect pooled access number to reduce the cost and improve the overseas routing of calls to you. Charges are debited from your USA Redirect or SmartForward account at the lower fractional minute pool rate.
If a caller opts to call using their long distance from the US to your SIM card's international number, callers will have to dial "011" followed by your number. The higher unknown cost for calling direct will appear on caller's international LD billing. We also offer a low cost US-based dedicated SmartForward phone number. For more SmartForward USA number information,click here. Adding credit/Purchasing reloads manually
The Travel International SIM Cardonly needs to be reloaded once every 9 months (before the reload expire date) to remain active and roll over unused credits. When it is time to reload for service extension (if auto reload has not been triggered within 9 months for low balance), you can simply call us and we will add the reload directly to your account.
Your SIM card is set to auto reload when your balance drops below 5 Euro so that you never again will run out of time when you need it the most. Existing customers have found this feature extremely valuable as it is difficult to determine exactly how many minutes will be needed on a specific trip overseas. Each $99 reload will yield about 1.7 hours of calling time from most European countries, more time if people are also calling you. For more information or to purchase reloads manually for your SIM card, please call our reload center at 1-703-620-0879 (or from your mobile at +1-703-620-0879) or 1-800-872-7626 from within the US.
Using Optional GPRS Data Roaming With Your Travel International SIM Detailed below are the GPRS data settings for the Travel International global roaming SIM. Thanks to a special promotion, all GPRS data throughout the European Union debits at just 70 Eurocents per MB. 1 MB on most cell phones (not the iPhone) is typically about 100 emails, or 10 email with average sized attachments. If you need BlackBerry Data, or are traveling outside of the European Union, be sure to consider our International UK O2 SIM (see bottom of this page for link).
Please note that the carrier does not list all available unlocked GSM phones as compatible with this service. We cannot guarantee the correctness or validity of the GPRS settings published below and therefore cannot guarantee that the GPRS settings below will work with your phone.
It is also worth noting that the Travel International SIM requires that GPRS services are activated before GPRS services can be accessed via a mobile phone. Therefore you should check with us to make sure that you have GPRS activated on your phone account before attempting to change GPRS settings on your phone.
Please make sure that you write down your old GPRS settings (if your phone can only store one set of GPRS settings at a time) before you make changes so that you can easily restore the original settings after returning from your trip.
Below are the required fields needed to set up your phones WAP/GPRS data settings if your phone does not pull the settings automatically from the SIM.
See your phone's instruction manual to determine how to enter a data profile to change your GPRS data settings if your unsure how to get started (your data profile can usually be found in your phones menu under web access access points, connection, or data settings).
Choose/create a new profile/entry
Scroll down to "homepage" and enter your preferred homepage (we sugggest wap.google.com) Note: Do not enter www before entering the homepage.
Go to "name" and type in a name for the new data connection (we suggest Travel)
If a data bearer option is in your menu select packet data
Scroll to "GPRS APN" and type send.ee
Go to "user name" and enter your SIMs 3725 number
Under "password" make sure field is blank
Save your settings.
InTouch SmartCards can only provide a limited amount of support configuring these settings. If you are not comfortable changing these settings on your own, please call us before purchasing this SIM if you intend to use data. |